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Old 19 Jan 2005, 09:25 PM   #1 (permalink)
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Subaru Assist

I Dont know if any of you out there are aware, but if you have to call upon Subaru Assist for anything "other" than a mechanical breakdown, you may be responsible for payment of any recovery charges.
A freind of mine, had his car keys for his WRX taken from him on Christmas Morning [of all days to pick!!], thye were demanded at gunpoint ! so having no option but to recieve a bullet, he handed them over. The attackers then tried to take the car, but to their misfortune, used a wrong key to remove a 20.00 crooklock! of all things.

Anyway,Subaru Assist were telephoned, to help in removing the car away from the premises, as the theives ran off with the car keys. So they had to do a "full lift" being as the stering lock was still "on". They took the car away, no problem, and it was not untill the local dealer opened again after the christmas break i discovered to my dismay, that the garage who took th car away would NOt release the car untill "specialist recovery charges" were paid, amounting to 1680.00 ! !!!
Yep, you have read it right, Subau will ONLY pay for normal recovery UNLESS it is mechanical breakdown, then any specialist charge will be covered, so it may be best to simply stick to using the AAS or RAC is these cases, or better still, let the police take the car away for you,it could be cheaper.

Oh yes, then try contacting your insurance company, as the cr insurance wont cover it, as being as you were not "in" the car, they wont cover any claim, and the house insurance will only pay for replacing a total of two "missing keys" and not even replacing a full lock set, let alone having the car towed away for protection.

To be honest guys, it could well be far cheaper instead of protecting your car ,let the buggers have it, then your car insurance will pay out on it, as trying to hang onto it, they wont pay out on a cheaper repair bill !! Stupid or what? This claim has hit every "grey area" on every possible doorstep and no one but the owner is liable to pay out to simply keep a car that is just getting more and more risky to try and own these days.
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Old 19 Jan 2005, 09:46 PM   #2 (permalink)
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Thanks for posting that scoobyslut, and welcome to the site :wink:

me thinks a big dog is needed :shock:

Buzz
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Old 19 Jan 2005, 09:51 PM   #3 (permalink)
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Yes Scoobyslut welcome to the site and thanks as Buzz said for posting that up.....

Where were his spare keys :?:
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Old 19 Jan 2005, 10:05 PM   #4 (permalink)
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pete, I was at the dealers only this evening and was told this story, almost word for word :shock:

The spares were taken too and the house keys were attached!

Thought it was guy ( name withheld) from garage posting, checked emailaddy and its not him.

frightening stuff

Buzz
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Old 20 Jan 2005, 01:34 PM   #5 (permalink)
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thanks for the info
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Old 20 Jan 2005, 07:31 PM   #6 (permalink)
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To clarify a bit.
Yep, they were not satisfied with just the "one set" of keys, they demamded BOTH sets before going out to the car on the drive.
But, like I said, try for your own sakes, NOT putting your house keys on the same keyring as your car keys, but check your insurance policies for these possible eventualities, see if you are FULLY covered if the keys go missing from your house!

The Police have arrested one guy on this charge/ofence, a 17yr old lad, who even pointed the "same gun" at the officers who called to arrest him ! But you only have to read current newspapers as this sort of crime is really getting out of hand and the people concerned are not bothered about any consequences they face, only the the fact that the car they are trying to nick, is going to be quick enough for them when they go to force entry somewhere else to get away with the money for the drugs they need to "keep a habit", and so the circle continues............steal car, raid shop/pub, get money, buy drugs, use drugs need more, steal car..............
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Old 20 Jan 2005, 07:43 PM   #7 (permalink)
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Barstewards

Probably go to court and get sent to a rehab centre and get community service........ cos the prisons are full :evil:
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Old 20 Jan 2005, 07:43 PM   #8 (permalink)
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Thanks SS,
What a world we live in!
Stop the world I want to get off! ( remember that one?)


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Old 23 Jan 2005, 10:24 AM   #9 (permalink)
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Yes thanks for the info there SS
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